Effective Date: February 1, 2024
At Batch Craft Soda, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information, including data related to text messaging and marketing communications. By using our services, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information when you interact with our website, sign up for text message communications, or use our services:
- Personal Identification Information: This includes your name, phone number, email address, and any other details you provide when signing up for our text message service.
- Text Messaging Opt-In Data and Consent: When you opt-in to receive text messages from us, we collect the necessary consent and opt-in information, including the phone number you provide and confirmation of your consent to receive such messages.
- Usage Data: We may collect details regarding your interactions with our website or text messages, such as click-through rates or response times.
- Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect information on how you interact with our website and services. You can control cookie settings through your browser preferences.
How We Use Your Information
We use the information we collect for the following purposes:
- To Send Text Messages: To send you marketing and promotional text messages that you have opted into, including updates, offers, and news about our products and services.
- To Improve Our Services: To understand how our users interact with our services, including text messages, to improve our communication and website experience.
- For Customer Support: To respond to your inquiries and provide customer service related to our products, services, or text message communications.
- For Analytics and Reporting: To analyze text message engagement and improve the effectiveness of our messaging.
Data Sharing and Disclosure
Your opt-in data and consent for text messaging will never be shared with any third parties. We understand that your privacy is important, and we are committed to keeping your phone number and consent information secure. We will not sell, rent, or otherwise disclose your text messaging consent data to third-party advertisers, marketers, or any other external organizations.
The only circumstances under which we may disclose your information are:
- To service providers: We may share your information with trusted third-party service providers who assist in operating our website or providing our services. These providers are strictly prohibited from using your information for purposes other than performing services on our behalf.
- For legal reasons: We may disclose your personal data if required by law or in response to valid legal processes (e.g., subpoenas, court orders).
Your Rights and Choices
- Opt-Out of Text Messaging: You may opt-out of receiving text messages from us at any time by following the unsubscribe instructions provided in each message (such as replying "STOP") or by contacting us directly. Once you opt-out, we will stop sending you promotional messages.
- Access and Correction: You have the right to access, update, or correct your personal information. You can do so by logging into your account or contacting us directly.
- Cookies and Tracking: You can manage your cookie preferences through your browser settings. Disabling cookies may affect some functionality on our website.
Messaging Terms
- Messaging frequency may vary depending on the promotions, product updates, or services we offer.
- Message and data rates may apply for text message communication. Please check with your mobile service provider for any applicable charges.
- To opt out of receiving text messages at any time, simply text STOP to [Insert Shortcode or Phone Number].
- For assistance, text HELP or visit our website at WWW.BATCHSODA.COM.
Data Security
We take reasonable precautions to protect your personal information, including your opt-in data for text messaging, from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete that information as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect as of the date posted. We encourage you to review this policy periodically for updates.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:
Thank you for trusting Batch Craft Soda with your personal information. We are committed to protecting your privacy and providing you with the best possible experience.